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WebLocked Out – Call the Electronic Banking Department at 304.636.4095 (option 2) or 800.797.5790, or use the Contact Us form. Account Disabled – Due to inactivity (90 days … WebAccount and routing numbers on one screen What to do now: Update your app with your same username and password (for your protection, PIN access is no longer available) Deposit checks, transfer funds and pay bills faster Enable fingerprint or facial recognition for quick and easy access to your account balance and more. WebOpt out of pre-screened credit offers by calling 1-888-567-8688 or at ... The Citizens Bank continually makes investments in state-of-the-art online banking security to ensure we protect the confidentiality of every customer’s online information and to provide the utmost security of every user. ... or use a P.O. Box or locked, secure mailbox. ... bio watches